Nearly a Million Affected by Healthcare Data Breach
If you or a loved one used a healthcare provider that relied on the ConnectOnCall platform between February and May 2024, your personal and medical information may have been compromised in a major data breach. This breach exposed the sensitive information of over 914,000 individuals, potentially putting them at risk of fraud and identity theft.
Between February 16, 2024 and May 12, 2024, an unauthorized third party gained access to ConnectOnCall’s system, which is used by healthcare providers to manage after-hours communications with patients. The breach was detected on May 12, 2024, leading to an investigation and security changes. Patients whose data was accessed through this breach were notified by mail and other means. [view notification letter]
However, for nearly three months, hackers had access to extremely sensitive patient data, including:
- Names and phone numbers
- Dates of birth
- Medical record numbers
- Information related to health conditions, treatments, and prescriptions
- In some cases, Social Security numbers
ConnectOnCall has since taken steps to improve security and has notified affected individuals, but this does not mitigate the risks that victims of the data breach may now face.
What This Means for You
Data breaches often lead to identity theft, fraud, and financial loss. Personal medical information is highly valuable to cybercriminals, who can use it to commit insurance fraud, open fraudulent accounts, or sell the data on the dark web.
CohenMalad, LLP Data Breach Attorneys Can Help
CohenMalad, LLP is a nationally recognized class action law firm with a compelling history of fighting for consumer rights since 1968. Our experienced data breach legal team is investigating this data breach and is prepared to take action on behalf of those impacted.
If you received a notification letter from ConnectOnCall or believe your information was compromised, you may have legal options. A class action lawsuit could help victims seek compensation for damages.
What Should You Do Next?
- Check Your Notification Letter – If you received a notice from ConnectOnCall, carefully review the details of the breach and any offers for credit monitoring services.
- Monitor Your Accounts – Keep a close eye on your financial accounts, medical records, and credit reports for any signs of suspicious activity.
- Take Advantage of Free Credit Monitoring – If your Social Security number was exposed, ConnectOnCall has offered complimentary credit monitoring through Kroll. Consider enrolling.
- Contact CohenMalad, LLP – We are actively investigating this breach and want to hear from you. Our team can help determine your legal options and whether you may be eligible to join a lawsuit against ConnectOnCall.
Don’t Wait – Protect Your Rights Today
If your personal or medical information was compromised, CohenMalad, LLP is here to help. Contact our class action legal team to discuss your legal rights and eligibility to participate in a consumer class action lawsuit.
